Nestlé USA is recalling about 440,500 Starbucks-branded mugs included in 2023 holiday gift sets.
If microwaved or filled with extremely hot liquid, the mugs can overheat or break, posing burn and laceration hazards.
There have been 12 incidents of the mugs overheating or breaking resulting in 10 injuries, including nine severe burns/blisters on fingers or hands, and one cut on a finger. One incident required medical attention.
This recall involves four gift sets with metallic-coated, Starbucks-branded ceramic mugs. They were sold in 11- and 16-oz. sizes as part of one of the following gift sets sold during the 2023 holiday season: Starbucks Holiday Gift Set with 2 Mugs, Starbucks Classic Hot Cocoa and Mug, Starbucks Peppermint and Classic Hot Cocoas and Mug, and Starbucks Holiday Blend Coffee and Mug.
The mugs were sold online and in-store at Target and Walmart and through Nexcom (military retail outlets) nationwide from November 2023 through January 2024. The cost was about $10, $13, or $20 depending on gift set.
Consumers should immediately stop using the recalled mugs, and either return them to the place of purchase or contact Nestlé USA for a refund. Consumers can receive a cash or gift card refund at a store. To get a check from Nestlé USA, visit https://www.nestleusa.com/info/contact-us-landing, scroll down to “Leave Us a Message,” click on “Complaint,” select “Recall,” attach a photo of the mug or the gift set identifier code, and complete the form.
For more information, call Nestlé USA at 800-681-1676 or visit https://www.nestleusa.com/media/pressreleases/metallicmugrecall.
