What were your best and worst consumer experiences this week?

Which consumer happenings cheered you recently and which ones made you want to scream or weep?

Here are my best and worst consumer experiences this week:

My best: Lunch with friends

I enjoyed a luncheon at the Olive Garden with 10 of my friends. We had great conversations and good food.

Safeway_2

My worse: A miscommunication about medication

When I saw my doctor, she said she’d send an order for a prescription for an infection to my pharmacy over her office’s new computer system.

I decided I’d walk over to Safeway to pick it up. It’s good exercise. It’s about a 15-minute walk to get there.

When I arrived, the pharmacy clerk said not only that the prescription wasn’t ready, but that the order hadn’t been received. Sigh. I walked home empty handed.

I learned the next day that the doctor hadn’t sent the order until 9 p.m. that evening.

A lesson learned. Call before walking over to Safeway.

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