Hewlett-Packard is recalling 5,577,000 Hewlett-Packard and Compaq notebook computer AC power cords in the U.S. and 446,700 in Canada.
The AC power cord can overheat, posing a fire and burn hazard, the company and U.S. Consumer Product Safety Commission said.
Hewlett-Packard has received 29 reports of power cords overheating and melting or charring resulting in two minor burns and 13 claims of minor property damage.
This recall involves Hewlett-Packard’s LS-15 AC power cord. The power cords were distributed with HP and Compaq notebook and mini notebook computers and with AC adapter-powered accessories such as docking stations.
The power cords are black in color and have an “LS-15” molded mark on the AC adapter end of the power cord.
Customers should immediately stop using and unplug the recalled power cords and contact Hewlett-Packard to order a free replacement, the company and commission advise. Consumers can continue to use the computer on battery power.
Notebook and mini notebook computers and accessories were sold with the AC power cords at computer and electronics stores, authorized dealers, and online at www.hp.com worldwide from September 2010 through June 2012. The cost was about $500 to $1500.
For more information, call Hewlett-Packard at 877-219-6676 from 8 a.m. to 5 p.m. MT Monday through Friday or visit www.hp.com and select “Recalls” at the bottom of the page, then select Power Cord Recall.
For details on other recalls, see www.recalls.gov.
