Companies fail to deliver holiday cheer

How successful were your holiday gifts from a consumer point of view?

ConsumerAffairs.com offers this list of troubling consumer goods and services based on a review of the thousands of consumer complaints it received about holiday gift giving:

  • Pyrex items that exploded.
  • American Express gift cards that didn’t work or weren’t received.
  • Target’s restrictive return policies.
  • Toys ‘R’ Us’ restrictive return policies.
  • 1800Flowers orders that weren’t delivered.
  • Xboxes that didn’t work for long.
  • Federal Express late or lost shipments.
  • UPS late or lost shipments.
  • US Postal Service late or lost shipments and low-quality customer service.

For details, see the article “How the Grinches Stole Christmas … Again.”

 

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