Looking
for colored contact lenses in time for Halloween?
The
Better Business Bureau recommends keeping an eye out for retailers with
unresolved complaints and those selling lenses without verifying proof of
prescriptions.
“Contact
lenses are not a one-size-fits-all product,” Robert W.G. Andrew, CEO of BBB
serving Alaska, Oregon and Western Washington said in a statement. “There are
major risks when purchasing from unofficial retailers.”
Designyoureyes.com has accrued three delivery-related complaints
since June 2012, the BBB reports. Although the company advertises a private
mailbox in Bellevue, Wash., the BBB isn’t able to verify its business
registration with Washington Secretary of State.
“Delivery
and billing issues are not the only concern,” Andrew said.
All
contact lenses – for vision correction or cosmetic purposes – require
prescriptions. Eye care providers should offer prescriptions only after
conducting full exams and fitting appointments. Ill-fitting lenses and improper
care can lead to serious eye infection risks.
Contact
lens sales are regulated by the Federal Trade Commission and U.S. Food and Drug
Administration.
While
consumers can choose to purchase lenses from eye care professionals, stores,
mail-order services, and online retailers, all sellers must abide by the FTC’s Contact Lens Rule: A Guide for Prescribers and Sellers.
The BBB recommends:
- Watch
out for websites that appear to target non-prescription buyers. Avoid those
that sell prescription products such as over-the-counter goods.
- See
to it that sellers request prescriptions in person or by fax, mail, e-mail, a secured
online form, or “direct communication” with the prescriber.
- Be
aware that legitimate businesses take time to validate orders. Instant
approvals are red flags.
- View
the FDA’s article before buying contact lenses.
- Look
up sellers on bbb.org.
Following these steps will
help you avoid eye problems related to special Halloween contact lenses.
