Unlocking The Power of Your Money Recall of the Week: HP and Compaq notebook computer batteries

About 70,000 lithium-Ion batteries used in Hewlett-Packard and Compaq notebook computers are being recalled, reports the U.S. Consumer Product Safety Commission.

09221a[1]The recalled lithium-ion batteries can overheat, posing a fire and burn hazard to consumers.

Imported by Hewlett-Packard Co., of Palo Alto, Calif., the batteries were manufactured in China.

The firm and commission are aware of two reports of batteries that overheated and ruptured, resulting in flames/fire that caused minor property damage. No injuries have been reported.

09221b[1]

The recalled lithium-ion rechargeable batteries are used with various HP and Compaq notebook computers. Models that can contain a recalled battery include:

  • HP Pavilion – dv2000, dv2500, dv2700, dv6000, dv6500, dv6700, dv9000, dv9500, dv9700
  • Compaq Presario – A900, C700, F700, V3000, V3500, V3700, V6000, V6500, V6700     
  • HP – G6000, G7000   
  • HP Compaq – 6720s

The notebook model is located at the top of the service label on the bottom of the notebook. Batteries that can be subject to the recall will have one of the following bar code labels (^ in the code can be any letter or number):
 
62940^^AXV^^^^    65033^^B7U^^^^
65033^^B7V^^^^
65033^^BGU^^^^    65035^^B7U^^^^
65035^^B7V^^^^
65035^^BGU^^^^
65035^^BGV^^^^    67059^^V8U^^^^
67059^^V8V^^^^     

The computers were sold at computer and electronics stores nationwide, hp.com, and hpshopping.com from August 2007 through March 2008 for between $500 and $3,000. The battery packs were also sold separately for between $100 and $160.

09221c[1] Consumers should immediately remove the recalled battery from their notebook computer and contact HP to determine if their battery is included in the recall and to request a free replacement battery, the commission advised.

After removing the recalled battery from their notebook computer, consumers may use the AC adapter to power the computer until a replacement battery arrives. Consumers should only use batteries obtained from HP or an authorized reseller.

For details, visit the HP Battery Replacement Program Web site at www.hp.com/support/BatteryReplacement or call 800-889-2031 between 7 a.m. and 7 p.m. CT Monday through Friday.

For more information on recent recalls, see www.Recalls.gov.

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