What were your best and worst consumer experiences this week?

Which consumer happenings cheered you this week and which ones made you want to scream or weep?

Here are my best and worst consumer experiences this week:



My best consumer experience: Balancing my checkbook

My paycheck came in this week and so did my mortgage payment. I balanced my checkbook.

I sat down and paid my bills. Then I balanced my checkbook again.

There wasn’t much money left. A good thing to know to keep from getting overdraft charges.

I belong to a credit union and have an overdraft protection plan. The fee for checks is only $2, but I still want to avoid a series of those charges.

Many banks are hiking overdraft fees along with other fees and interest rates.

Some banks charge as much as $39 when customers overdraw their bank account by even a few dollars.

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My worst consumer experience: Trying to figure out Verizon’s cell phone offers

When I learned that my cell phone is on the high end of the scale in terms of the radiation it emits, I decided it’s time for a new cell phone. See the article “Are You Using a Cell Phone That Emits High Levels of Radiation?” for information about cell phone ratings by the Environmental Working Group.

I checked out the iPhones, and disappointedly, they’re also on the high end of the scale. Beside, if I bought an iPhone, I’d have to deal with AT&T.

Verizon has given me good service, so I’d like to stay with them.

When I saw I could get a Blackberry for free if I signed up a two-year Verizon contract, I was excited. And, more importantly, the BlackBerry in the ad was on the low end of the radiation emissions scale.

When I called Verizon, my hopes were dashed. You have to pay a $30 monthly charge for a data package if you get a BlackBerry. That would make my cell phone costs about $75 a month, which is too costly.

Verizon should certainly put this information in its ads. It felt like “bait and switch” advertising.

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