Ten companies are recalling about 501,000 self-balancing scooters or hoverboards.
The lithium-ion battery packs in the self-balancing scooters/hoverboards can overheat, posing a risk of the products smoking, catching fire, and/or exploding, the companies and U.S. Consumer Product Safety Commission said.
There have been at least 99 incidents reports of the battery packs in self-balancing scooters/hoverboards overheating, sparking, smoking, catching fire, and/or exploding including reports of burn injuries and property damage.
The scooters/hoverboards were sold at mass merchandisers nationwide and online retailers from June 2015 through May 2016 for between $350 and $900.
This recall involves self-balancing scooters, often called hoverboards. They have two wheels at either end of a platform and are powered by lithium-ion battery packs. Recalled self-balancing scooters include the following retailers, brands, and online firms:
Manufacturer/Importers:
| Company | Number of Units | Brand/Model
Sold |
Remedy | Company’s Contact Information |
| Digital Gadgets LLC, of Monroe, N.J. | 16,000 | Hover-Way/Model # HWSBB601-R | Refund | 866-696-3421 or www.hover-way.com |
| Hoverboard LLC, of Scottsdale, Ariz. | 70,000 | Powerboard | Replace | 800-750-6714 or www.thepowerboard.com |
| Hype Wireless, of
Edison, N.J. |
25,000 | Hype Roam | Replace | 866-449-7186 or www.hyperoam.com |
| Keenford Ltd., of Lynbrook, N.Y. | 84,000 | iMoto | Refund
Store credit |
877-280-8401 or www.imotohk.com or www.hoverboard360.com |
| PTX Performance Products USA of Irvine, Calif. | 4,900 | Airwalk Self Balancing Electric Scooter | Replace | 844-837-7346 or http://ptxperformance.com |
| Razor USA LLC, of Cerritos, Calif. | 28,000 | Hovertrax | Replace | 866-467-2967 or www.razor.com |
| Swagway LLC, of South Bend, Ind. | 267,000 | Swagway X1 | Repair | 844-299-0625 or https://swagway.com |
| Yuka Clothing, of Miami, Fla. | 800 | Wheeli, 2Wheelz, Back to the Future, Mobile Tech, Hover Shark, NWS, X Glider and X Rider | Refund | 800-616-0765 or email recall@yukaparis.com |
Retail Stores:
| Boscov’s, of Reading, Pa. | 1,300 | Orbit | Refund | 800-755-6391 or www.boscovs.com |
Online Retailers:
| Overstock.com, of Salt Lake City, Utah | 4,300 | All hoverboards sold on Overstock.com | Refund | 800-843-2446 or www.overstock.com |
Note: At the request of the commission, Alibaba Group has taken voluntary action to require certifications from testing agencies for hoverboards listed by third-parties on the AliExpress.com and Alibaba.com online marketplaces. Consumers are urged to immediately stop using hoverboards which don’t comply with safety standards and dispose of them as required by local and state regulations.
Consumers should contact the recalling companies through their websites and call centers listed in the chart.
Consumers should immediately stop using these recalled products and contact the recalling company to return their hoverboard for a full refund, a free repair, or a free replacement depending on the model, the companies and commission said.
For details on other recalls, see www.recalls.gov.
