How’s your food budget these days? Do you have food or groceries delivered? Have you ever been upset because the you were surprised you had to pay for fees you didn’t know about?
Reports to the Federal Trade Commission, or FTC, and recent FTC enforcement actions suggest that hidden or misleading fees and charges continue to be an issue for people using online food delivery platforms.
The FTC is asking for public comments on whether a rule might be needed to help prevent unfair or deceptive fee practices in online food and grocery delivery.
Share your written comments — including related data, evidence, analyses, and arguments — on how you think the agency can both best prevent unfair or deceptive acts or practices in food delivery and address the concerns of those who use and those who provide these services.
Consider the food delivery platforms and apps you use.
Do they clearly display the total price of the items you order? Do they clearly disclose what fees, charges, or other costs you’ll have to pay, and tell you when they use variable or personalized pricing? Do they tell you if prices are higher online than they are in the store?
Let the FTC know by May 18, 2026. You can read the notice and submit a comment.
