Power supply units for thermal printers recalled by Zebra Technologies due to fire hazard

Power Supply

Zebra Technologies is recalling about 1.37 million power supply units for Zebra brand thermal printers. About 166,000 units were previously recalled in December 2016.

The power supply units can degrade and corrode over time when exposed to moisture and overheat, posing a fire hazard.

The firm has received 30 reports of the power supply units overheating or catching fire, including a fire that spread from the connector to the printer, damaging the printer and surrounding workspace. No injuries have been reported.

This recall expansion involves power supply units that serve as the power source for models of Zebra manufactured thermal industrial printers – sold under the Zebra brand, including co-branded or re-branded – used to make bar codes and other commercial labels. The recall was originally announced in December 2016 and is being expanded to include power supply units manufactured by the FSP Group between October 1, 2006, and December 31, 2012.

The Zebra logo or FSP North America logo, date code, and part number are printed on the power supply unit. The power supply units were either sold as after-market kits or included with the sale of the following models of printers manufactured by Zebra:

Printer Model Power Supply Unit Date Codes
PART NUMBER WATTAGE
APCES-1 808113-001 or P1028888-001 50 or 60-Watt Brick 0639XX through 1253XX
APCS-1
APES-1
APS-1
BR100i 808099-002 70-Watt Brick 0639XX through 1253XX
BR110i
BR120i
CN100i 808099-002 70-Watt Brick 0639XX through 1253XX
CN110i
CN120i
GC420d 808113-001 or P1028888-001 60-Watt Brick 0639XX through 1253XX
GC420t
GK420d 808099-001 or P1028888-006 70-Watt Brick 0639XX through 1253XX
GK420t
GK888-DT 808113-001 or P1028888-001 50 or 60-Watt Brick 0639XX through 1253XX
GK888-TT
888-DT
888-TT
GX420d 808101-001 100-Watt Brick 0639XX through 1253XX
GX420t
GX42S
GX430d 808101-001 100-Watt Brick 0639XX through 1253XX
GX430t
GT800 808099-001 or P1028888-003 60 or 70-Watt Brick 0639XX through 1253XX
GT810
GT820
GT830
HC100 808099-003 70-Watt Brick 0639XX through 1253XX
H 2824-Z 808113-001 or P1028888-001 50 or 60-Watt Brick 0639XX through 1253XX
H 2844-Z
J100i 808099-002 70-Watt Brick 0639XX through 1253XX
J110i
J110m
J120i
LP 2824 808113-001 or P1028888-001 50 or 60-Watt Brick 0639XX through 1253XX
LP 2824-Z
LP 2824 Plus
LP 2824 Plus CVS 808113-002 or P1028888-007 50 or 60-Watt Brick 0639XX through 1253XX
LP 2844 808113-001 or P1028888-001 50 or 60-Watt Brick 0639XX through 1253XX
LP 2844-AP
LP 2844 e
LP-2844 L
LP-2844 Le
LP-2844-P
LP 2844ps
LP 2844-Z
LP 3842 808113-001 or P1028888-001 50 or 60-Watt Brick 0639XX through 1253XX
LP 3842 SP P1035373 100-Watt Brick 0639XX through 1253XX
LP 3844-Z 808113-001 or P1028888-001 50 or 60-Watt Brick 0639XX through 1253XX
LP384Z
P100i 808099-002 70-Watt Brick 0639XX through 1253XX
P110i
P110m
P120i
PS4000 808113-001 or P1028888-001 50 or 60-Watt Brick 0639XX through 1253XX
R2844 808113-001 or P1028888-001 50 or 60-Watt Brick 0639XX through 1253XX
2844-R
R2844-Z
R402 808113-001 or P1028888-001 50 or 60-Watt Brick 0639XX through 1253XX
T208M 808113-001 or P1028888-001 50 or 60-Watt Brick 0639XX through 1253XX
T212M
Thermal 2844 808113-001 or P1028888-001 50 or 60-Watt Brick 0639XX through 1253XX
Thermal 2844 ATP
2844 ATP
Thermal 2844 e
Thermal 2844 L
Thermal 2844 Le
TLP 2824 808113-001 or P1028888-001 50 or 60-Watt Brick 0639XX through 1253XX
TLP 2824-Z
TLP 2824 Plus
TLP 2844
TLP 2844-P
TLP 2844-Z
TLP 3824
TLP 3842
TLP 3844-Z
WM120i 808099-002 70-Watt Brick 0639XX through 1253XX
SC120i
ZP450 808102-001 or P1028888-002 60-Watt Brick 0639XX through 1253XX
ZP450 ctp
ZP455 808099-001 or P1028888-006 70-Watt Brick 0639XX through 1253XX
ZP455 atp
ZP455 ctp
ZP455 808101-001 100-Watt Brick 0639XX through 1253XX
ZP500 808102-001 or P1028888-002 60-Watt Brick 0639XX through 1253XX
ZP500 EPL
ZP500 ZPL
ZP500 Plus
ZP500 Plus EPL
ZP500 Plus ZPL
ZP505
ZP505 EPL
ZP550 808102-001, 808102-002, or P1028888-002 60-Watt Brick 0639XX through 1253XX
ZXP Series 1 808101-001 100-Watt Brick 0639XX through 1253XX
ZXP Series 3
ZXP Series 3C

The power supply units were sold by direct sales from Zebra and through Zebra distributors and resellers, including BlueStar Inc., Ingram Micro Data Capture Pos. Div., ScanSource, and Wynit Distribution to businesses, hospitals, and end-users from October 2006 through June 2013. The cost was between $340 and $2,000 with Zebra printers and for about $130 as an aftermarket accessory.

Printer owners should immediately stop using the recalled power supply units and contact Zebra for a free replacement power supply, the company and U.S. Consumer Product Safety Commission advised.

For more information, call Zebra at 800-658-3795 any time Monday through Friday, email PSUrecall@zebra.com, or visit www.zebra.com and click on “Power Supply Recall,”

For details on other recalls, see www.recalls.gov.

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