CFPB finds illegal practices in student loan refinancing, servicing, and debt collection
Paying off student loans plague many consumers for decades. It’s upsetting that those who issue the loans often use questionable […]
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New federal rule bans ‘junk fees’ on live event tickets and hotels
Have you ever booked a hotel room for $300 then found at checkout that you owe $40 extra for some
CFPB proposes new rule blocking data brokers from selling Americans’ sensitive personal information
Like most people, I worry about unscrupulous people getting my personal information and using it in harmful ways. Hopefully, a
On Giving Tuesday, consider making a donation to my journalism work
As you’re making contributions Tuesday, please consider making a donation to my work as a financial journalist. I’ve written more
CFPB finalizes rule on federal oversight of digital payment apps
Do you use payment apps like Venmo and PayPal? On Thursday, the Consumer Financial Protection Bureau finalized a rule to
Undercover Funeral Rule phone calls showed problems in getting the required price information
Need to get information quickly on funeral costs? You may have difficulty. The Federal Trade Commission report, detailing key findings
Student borrowers are struggling with repayments, including going without food and medicine, and loan servicers continue to provide poor customer service, reports show
About 30 percent of federal student loan borrowers say they’ve gone without food, medicine, or other necessities because of their
FTC orders Sitejabber to stop faking product reviews
Do you rely on reviews when you buy new products or services? Be aware, some reviews may be fake. Sitejabber,
Apple and Goldman Sachs to pay more than $89 million for Apple Card failures, mismanaged customer accounts, and more
Photo: Quantumquark Here’s another case when a new financial product wasn’t ready for consumer rollout. Also, another cautionary tale about